All posts by PTUA

Transport for Everyone: Post COVID-19 Recovery – New vision for buses

(Media release from Transport For Everyone)

Key transport professionals have jointly written to the Victorian Premier urging the Government’s Building Victoria’s Recovery Taskforce to focus on upgrading bus services and active transport through a 5-point plan to improve mobility for Melbourne and build jobs as part of recovery from COVID-19.

The 5-point plan seeks a new vision for buses: fast tracking local bus reviews, delivering bus priority and enhanced Smart Bus top-10 corridors planned for future rail upgrade. Also sought, is boosting domestic jobs in bus building including electric buses to replace polluting diesel fleets.

The joint representations including by Monash Professor of Public Transport Graham Currie, University of Sydney Business School Adjunct Professor John Stanley, and transport groups across Melbourne, emphasise that “bus and active transport upgrades are quick to implement for immediate impact at a fraction of the cost of large scale infrastructure projects.”

They join the Eastern Transport Coalition (ETC), Public Transport Users Association, (PTUA), Transport for Everyone (T4e), Transport for Melbourne (T4M), Victorian Transport Action Group (VTAG) and others to urge that “The massive economic impact on budgets of the COVID-19 emergency necessitates more expedient transport outcomes in advance of longer term projects.”

T4e President, Cr Jackie Fristacky points out that “Public transport is an essential service”, yet “70% of Melbourne is beyond the effective reach of trams or trains and rely on buses. Despite this, many metropolitan bus services are underutilised due to infrequent, indirect services and which miss good catchments. This has led to high car dependency and travel cost burdens on households.”

“And it is many of these areas of Melbourne that have been most adversely impacted by COVID-19”, said Cr Fristacky.

The transport groups are united in the view that “The current period of reduced patronage due to COVID-19 provides the opportunity to revise poorly performing bus routes to work the bus fleet harder to make it more useful, more productive and efficient.”

Successes of frequent and regular direct Smart Bus services and University bus shuttles demonstrate the potential to substantially upgrade poorly performing bus routes to improve access and efficiency in services, build patronage and create jobs.

Membership offer – Join PTUA for a year for the cost of a week of Myki

Swapped your Myki for video meetings?

For the same cost as a week of Myki, you can join the PTUA for a year!

Support the campaign for better public transport for just $45.

Click here to join now


  • PTUA regular annual membership is discounted to $45 for a year – the same as a weekly Myki Zone 1+2 Pass, or five days of Myki Money.
  • Discount applies to regular membership when joining or renewing online.
  • Does not apply to Concession or other tiers, or when joining or renewing via paper form.
  • This offer is for a limited time only.

Infrastructure Victoria misses the bus on public transport pricing

A report on transport pricing by Infrastructure Victoria contains some potentially valuable suggestions on pricing of roads and parking, but is breathtakingly naive in its approach to public transport fares.

As part of a comprehensive suite of measures to ‘rationalise’ the pricing of transport in Victoria, the IV report proposes scrapping the Myki zone system in favour of distance-based charging akin to taxi fares. It also proposes different fares depending on the type of vehicle: for example $1.70 plus 8c per kilometre for trains and $0.90 plus 6c per kilometre for buses. All fares would drop by one-third to two-thirds outside peak periods.

While the off-peak discounting proposal has merit, charging differently according to mode and route completely misses the point of having a multimodal network.

The first rule of modern multimodal network planning is that your transport system shouldn’t discriminate according to whether or not one’s local railway station is within walking distance. All well-designed transport systems have feeder bus networks to get people to trains. But as soon as this requires an additional fare for the bus, it just adds to the privilege of those lucky enough to live nearby. It could perversely also incentivise people to drive to the station and add to local congestion and parking pressure.

That’s why almost every city in the world operates a multimodal system where the technical details of the route and vehicle don’t affect what one is charged. This is generally achieved by charging based on zones rather than individual trips, or by providing free transfers. One of the minority that do not is Sydney – yet that’s the city IV singles out for admiration in its report.

Congestion promoter, not congestion buster

The real flaw with IV’s suggestion is that charging different fare rates for trains and buses won’t actually achieve the goal of reducing congestion.

The thinking here is apparently that buses and trains are substitutes for one another – that a bus is just a lower-cost way of making a journey one would otherwise make by train. So the story goes, you can reduce crowding on trains by getting people to ride buses instead.

But in real public transport systems, the different travel modes play distinct roles and are not direct substitutes. We operate different modes of transport for a reason, not just because it looks good. We don’t waste valuable bus resources on duplicating rail services. Rail is the heavy-lifting, high-capacity mode: a train line moves tens of thousands of people per hour per track, compared with 1500 per hour for a motorway lane or 6000 per hour for a busway.

By and large public transport has just one big congestion problem: into the city in the morning peak and out in the evening peak. At virtually all other times and places, public transport is well placed to absorb mode-shift from car travel. The real deterrent here at present is not the price of buses relative to trains: it’s the fact the frequency and reliability of buses (and sometimes trains) is so poor. It’s a common official mistake to assume a failure to use infrequent, unreliable services indicates a general disdain for public transport or a preference for car travel, rather than just a rational response to poor service.

Melbourne public transport reserves its better standard of service for city-focussed travel in the peaks, and this is where its genuine congestion problem lies. Planners can mitigate this by encouraging more travel to shift to peak-shoulder periods. Price incentives are one way to do this, alongside improvements in all-day service frequency. But if these options are exhausted and peak crowding remains a problem, the only way this will be solved is by sweating the rail assets – not pushing people onto lower-capacity modes, which will only exacerbate crowding and congestion.

The concern is that IV is being led into an outdated “trains for the rich, buses for the poor” narrative – one that’s reflective of underperforming transport systems in many British or US cities, and in a self-reinforcing cycle, has been the main political barrier to any substantial improvement in bus services wherever this attitude prevails. But it’s also completely at odds with the way well-planned systems work in Europe, Asia or Canada. In those places, people use their local bus to go to the shops or railway station, then catch a train to go further afield – and pay one fare to cover the trip.

Micro-charging by distance, alongside its other flaws, is also unlikely to have any marked effect on peak congestion. Peak-hour commuting trips are probably the least price sensitive of all: a couple of extra dollars a day is no incentive to anyone to move closer to their city workplace.

It probably doesn’t help that IV have relied on a simulation model for Melbourne transport in 2031 that includes a number of road projects (such as the Outer Metropolitan Ring eastern section) that government has not committed to, yet leaves out rail projects that are current government commitments such as the Airport link and Suburban Rail Loop, as well as potential future rail initiatives such as Melbourne Metro 2. This is symptomatic of a long-standing and disturbing pro-road bias in official evaluations of infrastructure initiatives.

Good in parts

There is certainly merit to introducing some form of off-peak discount on Myki fares, similar to the 30% discount that applies on V/Line.

The IV report correctly notes Melbourne had off-peak discounts in the 1970s, but it’s less well known that off-peak discount fares continued to exist right up until 2012. The real problem is they were undermined by successive, uncoordinated tweaks to the fare system over three decades. It’s quite appropriate that they be re-evaluated, in a way that also addresses the remaining anomalies in the Myki fare system.

We also agree with the need to reform user charging for roads and car parking, as fuel excise revenue is undermined by a future transition to electric vehicles. This provides, as IV argues, an opportunity to replace high fixed charges for registration and third-party insurance, which currently act as a disincentive for car owners to leave the car at home more often.

However, such pricing reform needs to be done equitably and transparently, and without introducing further perverse incentives. Where is the sense, for example, in building a motorway to ‘relieve’ arterial road congestion and then, via tolling, giving motorists an incentive to go on using those same arterial roads in preference to the new route?

But in its approach to public transport, IV needs to go back to the drawing board. The PTUA has pointed out for decades that the cost of running public transport is best recovered with a modest, fixed charge that varies ‘coarsely’ by distance – like Melbourne’s zone system used to do but without such a massive penalty for crossing a zone boundary. This also has the greatest promise of reducing congestion by shifting car trips to public transport.

The bottom line is the way to really bust congestion is always to encourage more public and active transport, and especially more rail travel. Because if we plan properly, rail is the mode best placed to absorb additional patronage.

Myki Passes now able to be paused

Following our approach to the State Government, PTV have advised us today that they can now pause your Myki Pass.

By pausing a Myki Pass, any remaining travel days will be ready for use when you are ready to get back onto public transport.

This applies to both Commuter Club (through PTUA or other organisations) and to regular Myki Passes.

In order to pause a Myki Pass, PTV will need to block your existing card and send you a new one, which will be activated the next time it is touched on.

You will need to call PTV on 1800 800 007 so this pause can be arranged.

Please note that any replacement card will be sent to the address on your account – in some cases, this may be a business address.

The PTV call centre team can assist with updating these address details if required.

Whilst PTV can arrange to have the Myki Pass paused, if your Commuter Club card was arranged via your employer, you may need to talk them regarding any payroll deductions that you have.

If you would prefer a refund on your Myki Pass instead of a pause, PTV can also help with that. Call 1800 800 007 and the PTV call centre team can assist with providing a refund quote or advise on the best option for you.

Also note:

  • Myki Money is not affected if you do not use public transport for a period. The balance will remain in place for when you resume travel.
  • Be aware that Online topups and new Auto topups may become “dormant” if they are initiated on the Myki web site but you don’t use the Myki card for more than 90 days afterwards. This means they may not be immediately available the next time you travel.

COVID-19

Please note that due to COVID-19 the PTUA is not running member meetings for the moment.

There may also be a delay in processing paper membership forms and other correspondence, as our volunteers may not be attending the office during this period.

Members wishing to renew are encouraged to do so online.

Commuter Club / Myki Pass refunds

Some members with Commuter Club tickets and other types of Myki Passes have been in touch to find out if their Pass can be paused during a period when they are not using public transport.

We are told that at present the only option is to ask PTV for a refund on the Pass.

Due to the way PTV calculates Pass refunds this may or may not be worthwhile.

We have raised this issue with the State Government to find out if a better solution is possible.

UPDATE: Myki Passes are now able to be paused.

Travel advice

PTV has published information on COVID-19, including details of increased cleaning of vehicles and stations, and travel advice.

Victorian Department of Health and Human Services also has information online, including a daily update with advice.

We encourage all public transport users to stay up to date with developments, and stay safe.

Planning confusion sells Melbourne’s west, air travellers short

Statement by the Public Transport Users Association

The Public Transport Users Association is concerned at recent commentary on new rail developments in Melbourne’s west, specifically the promised rail link to Melbourne Airport, and the implied pressure to rush into major decisions in the absence of a comprehensive plan for public transport development.

At a high level, while we can cheer on the procession of transformative projects such as the Regional Rail Link, Metro 1 rail tunnel, Airport line and Suburban Rail Loop, it comes with a sense of unease: that they are proceeding in the absence of any kind of coherent transport plan that addresses the needs and aspirations of Victorians, and speaks to the kind of places Melbourne and Victoria’s regional cities aim to be in 50 years’ time. In place of this have come a succession of often contradictory half-plans and vision statements, mostly developed without community input.

PTV’s 2012 Rail Network Development Plan provided for new suburban lines to both Melbourne Airport and Melton, alongside the existing line to Sunbury. Yet within five years it had been discarded. Airport rail was absent from successor plans in 2017 even as a long-term prospect, only to be reinstated as government policy in 2018. Virtually all the subsequent confusion about rail options for the airport and western Melbourne more generally can be attributed to this fickle, on-again-off-again approach to planning.

The PTUA recommends a staged approach toward managing peak-hour carrying capacity between the city and Sunshine, with well-considered plans in place to guide future augmentations in response to need. With such a plan in place there should be no need to speculate about the adequacy of existing capacity projects that are still under construction.

The Metro 1 tunnel was envisaged in 2012 as providing capacity for up to 12 trains per hour to Sunbury in peak, in addition to trains every 10 minutes to the Airport and to Melton (with no changes at Sunshine). To put this in context, in the near-decade between 2011 and 2020 the number of trains on the Sunbury line in the busiest hour has risen from just 8 to 10. The line currently does double duty owing to the patchy nature of the current V/Line Melton service, and is set to benefit from new ‘HCMT’ rolling stock with over 20% greater passenger capacity per train available immediately and more than 70% in the longer term. Claims that the Metro 1 tunnel will be ‘full’ and require more than 12 Sunbury trains per hour from the day it opens in 2025 do not appear well-founded.

The parallel Regional Rail Link tracks between the city and Sunshine currently carry up to 17 V/Line trains in the busiest hour, about one-third of these being Melton or Wyndham Vale short services that should ultimately transfer to the suburban network. V/Line and Metro trains have run on fully separated paths inward of Sunshine since 2015, each with practical capacity for 20 to 24 trains per hour before considering potential improvements from high-capacity signalling. While V/Line operational practices require improvement, in particular the allocation of platforms at Southern Cross, there is little impediment to the expansion of peak-hour V/Line services requiring a new tunnel between Sunshine and the city in the near to medium term.

The likely driver for future capacity requirements, beyond tracks already operating or under construction, will be the need to provide electrified suburban train services to Wyndham Vale and Tarneit. Options for expansion are not limited to a new tunnel duplicating existing lines between Sunshine and the city. The Metro 2 tunnel proposal, for example, would route Werribee suburban trains from Newport to the city via Fishermans Bend, and has potential to also carry Geelong trains via Werribee (with provision of dedicated parallel tracks between Werribee and Newport).

In short, the PTUA rejects claims that Airport trains cannot be accommodated in the next decade without a new tunnel between Sunshine and the city, or that Victoria is missing some kind of “now or never” chance to build such a tunnel. The PTUA does call for a comprehensive transport plan that could consider such a tunnel as a future option, alongside other, possibly superior options to build capacity. It would also give careful concern to methods of financing, avoiding in particular the scenario where future governments are obliged to pay rent to a private operator for every train that runs through a future rail tunnel.

It must be kept in mind that virtually every airport rail link in the world exhibits design compromises that cause them to fall well short of ‘ideal’, yet many are well-used and well-regarded nonetheless. Melbourne’s airport link needs to be ‘done right’ but this does not demand a radical departure from existing technology or from incremental approaches to development. Global experience suggests it is more likely to provide an affordable and popular service for passengers if its development is integrated with that of the wider suburban network.

PTUA opposed to expansion of the Free Tram Zone

PTUA does not support the Free Tram Zone, due to the problems it causes, including crowding, and the lack of benefits it provides to paying public transport users. We also do not support the Zone being extended.

Data indicates the Free Tram Zone has increased tram usage at the expense of “active” modes (walking and cycling) rather than driving, and appears to have encouraged more people to drive into the City and Docklands, while also resulting in delays due to overcrowding at tram stops.

The money spent on providing the Free Tram Zone would be better spent extending and upgrading services across Melbourne, particularly in the middle and outer suburbs, to provide more people with viable alternatives to car travel.

More details: PTUA’s submission to the Free Tram Zone Parliamentary Inquiry (PDF)

PTUA welcomes Overland reprieve, calls for long-term investment

The Public Transport Users Association (PTUA) has welcomed the announcement that the Victorian government will contribute funding to keep the iconic Overland train running for another three months.

When the South Australian government withdrew its contribution to subsidising this vital passenger link at the end of 2018, the Victorian government stepped up to fund the shortfall until the end of 2019 – this new 11th-hour announcement will grant the Overland an extension till the end of March 2020.

PTUA Ballarat Branch Convener Ben Lever welcomed the announcement, saying that the Overland provided an invaluable public transport link for western Victoria.

“The Overland is the only regular rail services for communities like Stawell, Horsham, Dimboola and Nhill. A rail link between Melbourne and Adelaide is important, but the job the Overland does connecting these towns within Victoria is hugely important to these communities as well.

“Whether people are travelling for leisure or for things like medical appointments, people in western Victoria need a regular rail service to quickly and safely connect them to Melbourne. It’s fantastic that the Victorian government has stepped up yet again to keep this vital service going.”

The government has said that this three-month extension will allow time for conversations to continue with Journey Beyond, the Overland’s private operator, about the long-term future of the train. While the Overland provides a valuable lifeline for many people, it is clear that it is struggling to get the passenger numbers it needs to be commercially viable for a private company.

Mr Lever called for the government to take a holistic view of the public transport needs west of Ararat, and to approach the issue with the same ambition that has worked so well closer to Melbourne.

“The Overland has unfortunately entered into a negative spiral, where the low passenger numbers lead to service cuts, which make the service less attractive to passengers, which lead to more service cuts. When it was first privatised in the 1990s, it used to run every day in both directions – but now it only runs twice a week in each direction. This makes it a real gamble as to whether the train will even be running on the day you want to travel – which is no way to get serious passenger numbers.

“If the Overland service ran to and from Adelaide every day, and this was supplemented with short-run services to Horsham, this would mean western Victorians had a regular train service that would always be available, no matter when they wanted to travel. This would start to attract way more passengers, making continuing to run the service much more viable.”

Mr Lever said that the huge success of other rail services in Victoria showed that bold vision and serious investment would be rewarded with increased passenger numbers. Bringing the privately-operated Overland under the V/Line banner should be one of the options on the table to facilitate these improvements.

“We’ve seen that when governments invest in serious improvements to train services – especially making them run more frequently – more people will choose to use them. If the Overland ran every day, perhaps with a variant of the fast, modern VLocity rolling stock, it would attract passengers in droves.”

In the meantime, Mr Lever called on the government to provide a longer interim funding arrangement, to keep the service running while these larger visions could be implemented.

“It would take time to put these improved services into place, so in the meantime we hope the government can provide a longer-term subsidy to give passengers certainty. Many of the Overland’s passengers are tourists who want to book well in advance, so it’s important that bookings are available on the website when they search for them.”

Enough is enough: Time for Tram Cams to stop dangerous motorists

The Public Transport Users Association (PTUA) has called for tram cams, and stronger enforcement of road rules to improve tram passenger safety.

Australian road rules state that motorists are required to stop when trams stop, to allow passengers to board and alight safely.[1]

“This is a rule often broken, with potentially fatal results”, said PTUA spokesperson Daniel Bowen. “There is an urgent need for firm action to protect passengers.

“In the long term, more accessible tram platform stops will help safety, but the progress on these is incredibly slow.”

In November a passenger was struck by a car in Parkville, ‘with witnesses claiming the driver failed to stop when passengers were getting off a tram’.[2]

A recent 3 day police operation saw 14 motorists issued with infringement notices for overtaking stopped trams, but Mr Bowen said it was the tip of the iceberg, with Yarra Trams figures recording hundreds of incidents every year.[3]

A 2016 study noted that tram drivers also have concerns about passenger safety when motorists overtake trams, with one commenting: “At road side stops, motorist(s) don’t stop. … At that moment as a tram driver you feel very useless and try to help people. You gong and they don’t listen.” [4]

Mr Bowen said that road safety cameras have long been used to catch motorists running red lights and speeding, and that they should also be used to protect tram passengers.

A trial in 2013 using external cameras fitted to E-class trams [5] ended without a rollout plan.

“There are now over 80 E-class trams in service with cameras fitted, as well as 35 C-class trams with cameras. It’s time to start using them, as well as getting more cameras fitted to the rest of the tram fleet.

“A combination of cameras fitted to trams, and fixed cameras at known hotspots such as Royal Parade, with fines issued for breaking the law, would send a strong message to motorists, and help improve safety.

“It’s not okay to recklessly try and beat the tram, and it’s not okay to overtake when it’s stopped.

“The consequences of breaking this rule can be fatal, and it’s time that authorities cracked down on this dangerous driving,” concluded Mr Bowen.


Youtube clips of motorists failing to give way to tram passengers:


[1] Road Safety Rules 2017 – Reg 163

[2] The Age 27/11/2019 – Tram passenger in critical condition after passing car ‘failed to stop’  

[3] Mirage News 29/11/2019 – Police call out poor driver behaviour near trams (Victoria Police media release)

[4] Monash University November 2016 – Exploring the key challenges in tram driving and crash risk factors on the Melbourne tram network: tram driver focus groups – Road safety issues at tram stops

[5] Herald Sun 23/11/2013: Drivers warned trams are watching them 


Coverage of this story:

Melbourne transport still shaped by 50 year old plan – time for a rethink

December 2019 marks the 50th anniversary of the 1969 Melbourne Transportation Plan [1]: a radical exercise that sought to reshape Melbourne at vast expense, from a ‘garden city’ with well-used public transport, to a car-dominated sprawling ‘doughnut city’ based on a Los Angeles-style grid of freeways.

PTUA spokesperson Daniel Bowen said that while other transport plans had been published by successive State Governments in the decades since, the 1969 plan continued to influence transport priorities and spending.

The plan proposed that 86% of funding be spent on roads, and just 14% on public transport, and planned a grid of freeways across the city – many of which have since been built. [2]

Mr Bowen said a rethink was needed to focus on transport modes that scaled up for a city of five million and growing.

“The 1969 plan was predicated on population projections of 3.7 million by 1985, and based on now long discredited thinking from US-based consultants that more motorways could solve traffic.

“This hasn’t worked. Not in Melbourne nor in any other big city in the world.

“Melbourne is now at 5 million and still growing. We are beyond the size when roads and motorways are a viable way to move large numbers of people.”

Since the 1969 plan was published, 320 kilometres of freeway or tollway had been built, with another 25 kilometres currently under construction.[3]

In contrast, the suburban rail network has been expanded by just 72 kilometres, with another 9 kilometres under construction. In addition to this, non-electrified outer urban lines to Healesville, Warburton and Mornington all closed.

Public transport patronage plummeted 28% between 1969 and 1979 as the plan was implemented, despite population growth.[4]

“The rapid growth of the road network is still following a 50 year old plan. Despite many billions spent continually extending and adding lanes to freeways and tollways, this has seen traffic speeds getting progressively slower [5].

“Building roads generates more traffic – and the road network gets less efficient the more people use it.

“While many of the roads proposed in the 1969 plan have eventuated, many of the rail projects have not – and nor have the proposed public transport service upgrades.”

Rail projects in the 1969 plan that were never built include links to Doncaster and Rowville, an underground line through Fitzroy, and the extension of suburban electric services to Deer Park West, Mornington, Hastings, and Coldstream.

While the 1969 plan was heavily skewed towards roads and infrastructure, it also called for frequent public transport services:

  • trains to run at least every 5 minutes on the busiest lines in peak
  • buses and trams to run at least every 10 minutes all day

Most of these service upgrades have not eventuated.

“Cutting waiting times for trains, trams and buses is essential to get people out of their cars and onto public transport,” said Mr Bowen.

“Ultimately, if we want people to be able to switch to public transport, government must provide reliable, high frequency train, tram and bus services.

“If instead we keep spending on roads, people will keep driving, congestion will keep getting worse, and just as the 1969 plan envisaged, Melbourne will become more and more like Los Angeles – dominated by its traffic.”


[1] The 1969 plan was released on 17th December 1969. Age article

[2] Costings, also covered in The Age

[3] Freeways and tollways (excluding those built before 1969):

  • CityLink – Monash Freeway – Princes Freeway – West Gate Freeway 88 km
  • Citylink – Tullamarine Freeway 12
  • Eastern Freeway – EastLink – Frankston Freeway 62
  • Mornington Peninsula Freeway 26
  • Pensinula Link 25
  • Metropolitan Ring Road – Western Ring Road 38
  • South Gippsland Freeway – Western Port Highway 5
  • Western Port Highway 11
  • Hume Freeway (Craigieburn Bypass) 17
  • Western Freeway (Deer Park Bypass) 9
  • Calder Freeway 27

Total built since 1969: 320 km 

Under construction:

  • North East Link 11
  • West Gate Tunnel 5
  • Mordialloc Freeway 9

Heavy rail lines built or electrified since 1969:

  • City Loop 4.7 km
  • Newport to Werribee 19
  • Altona to Laverton 4.1
  • Dandenong to Cranbourne 12.6
  • Broadmeadows to Craigieburn electrification 9.4
  • Epping to South Morang 3.1
  • St Albans to Sunbury electrification 20.5
  • South Morang to Mernda 7.1

Closed: St Kilda line (4.5km) and Port Melbourne line (4km).

Net increase since 1969: 72km

Under construction:

  • Metro tunnel 9
  • (Suburban Rail Loop has not received full funding/started construction yet)

[4] Public transport patronage dropped by 28% in the ten years following the 1969 transport plan, despite population growth

Melbourne trains, trams and buses - millions of passenger trips per year

Source: PTV – Melbourne public transport patronage long run series

[5] Road speeds have steadily dropped in recent years, despite freeway/tollway expansion

Change in average traffic speed

Source: Vicroads Traffic Monitor


Coverage of this story:

The Age 23/12/2019: Half-century-old plan behind major transport projects, advocates warn

7 News 23/12/2019: