Please note that due to COVID-19 the PTUA is not running member meetings for the moment.
There may also be a delay in processing paper membership forms and other correspondence, as our volunteers may not be attending the office during this period.
Members wishing to renew are encouraged to do so online.
Commuter Club / Myki Pass refunds
Some members with Commuter Club tickets and other types of Myki Passes have been in touch to find out if their Pass can be paused during a period when they are not using public transport.
We are told that at present the only option is to ask PTV for a refund on the Pass.
Due to the way PTV calculates Pass refunds this may or may not be worthwhile.
We have raised this issue with the State Government to find out if a better solution is possible.
UPDATE: Myki Passes are now able to be paused.
PTV has published information on COVID-19, including details of increased cleaning of vehicles and stations, and travel advice.
Victorian Department of Health and Human Services also has information online, including a daily update with advice.
We encourage all public transport users to stay up to date with developments, and stay safe.