The $9.80 fee for refunds of Myki credit was removed on the 1st of January this year. But it is still mentioned repeatedly on the online forms, causing many to believe it still applies.
In small print on the Myki web site does it say “Please note that the administration fee mentioned on some of the above forms no longer applies”, but many people don’t notice this.
Surely it can’t take four months to change the text on a PDF form?
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