19/3/2015 — The PTUA regrets that due to technical problems, we are not in a position to accept new Commuter Club orders for the time being.
However, we assure those people who have already applied and paid for a Commuter Club Yearly Myki Pass that their application is being processed and their pass should be issued by PTV before the end of the month.
The PTUA Commuter Club will resume when new back-end membership facilities are in place in the coming weeks. In the meantime members should feel free to contact firstname.lastname@example.org with any queries.
About Commuter Club discounted Myki Passes
PTUA offers discounted yearly Myki Passes through Public Transport Victoria’s (PTV) Commuter Club. The offer involves a more than 9% discount on the retail price of a 365-day Myki Pass. This means that 12 months travel costs less than ten 30-day Passes, so it is an excellent deal for regular travellers. If you are not a PTUA member already, even after paying our $30 membership fee the Commuter Club Myki still gives you a substantial saving.
Once your order has been processed, the Pass operates from the first time you touch on. It is refundable pro-rata from PTV under certain circumstances. The Pass is registered in your name to protect the balance should the card be stolen or lost, and it allows you to get information regarding your card when you call the Myki helpline (1800 800 007). You can create an online account to manage your Commuter Club Myki. You can also elect whether or not to have your name on the card.
|Zones||PTUA Commuter Club 365-day Myki pass||^ Surcharge if paying
by credit card
|Compare to 2015 retail prices|
|365 day Pass retail||12 x 30 day Myki Passes|
|Zone 1||$1,365 + $30 membership* = $1,395||$33||$1,501.50||TBC|
|Zone 2||$900 + $30 membership* = $930||$22||$994.50||TBC|
|Zone 1+2||$1,365 + $30 membership* = $1,395||$33||$1,501.50||TBC|
* $30 membership is not payable if you are a current PTUA Bronze (regular), Silver, Gold or Family/household member. Please note that Commuter Club cannot be offered to concession members because Commuter Club 365-day passes are only available at full fare.
^ Due to bank fees, a surcharge applies to ticket payment by credit card. This can be avoided by using any of the other payment methods offered.
- What about the changes to fares in 2015?
- What if I already have a normal Myki card? How does a Commuter Club Myki differ?
- What if I already have a Commuter Club Myki?
- What about VLine and regional travel?
How to order
As at 19/3/2015, temporarily not available. See above.
- Current PTUA members
- Click here if you are a full current PTUA member with at least 3 months membership remaining.
- Non-members and expiring members
- Two steps:
- Click here to join the PTUA, or if you have less than 3 months membership remaining. Or join by mail.
- Once you have joined or renewed, return here to order your Pass as a “current PTUA member”.
We can upgrade existing single memberships to Family if you wish to include other members of your household.
All enquiries can be directed by email to officeptua.org.au
Processing your order
The PTUA aims to place an order with PTV on the 10th of each month for all purchases for which we have received cleared payment by the 8th. Please note this rule will be rigidly applied – no order without full payment cleared.
New Myki cards are normally delivered to your address within 10 business days of PTV clearing the payment from the PTUA. If you already have a Commuter Club Myki, the new 365-day Pass are normally available for loading onto your existing card within four (4) business days of PTV clearing the payment from the PTUA.
Note: these are expected delivery/load dates after our monthly payment to PTV has been cleared – not from your date of purchase. While our volunteers endeavour to get orders through as quickly as possible, part of the process is outside our control, and we are unable to guarantee the delivery/load date. We strongly recommend that where possible, members place orders for Commuter Club Passes early in the month prior to when the Pass is required.
Bear in mind that a new Myki Pass on an existing card will not activate until after any existing Myki Pass has expired.
2015 fare changes
From 1 January 2015, Zone 1 fares will apply for travel between Zones 1 and 2. Zone 2 fares will continue to apply for travel only within Zone 2.
Until 31 December 2014, you still require a Zone 1 & 2 Pass for travel between Zones 1 and 2. However, people holding a Zone 1 & 2 Pass that extends beyond 2014 will be eligible for a partial refund in early 2015.
In the 2013-14 Budget Update, the Napthine Government announced that public transport fares will increase by CPI plus 2.5% from 1 January 2015 until 2018. This means a Zone 1 365-day Pass through our Commuter Club is increasing from $1,300 in 2014 to $1,365 in 2015.
Read more in the FAQ from PTV.
What if I already have a normal Myki card? How does a Commuter Club Myki differ?
You cannot use a normal Myki card. Commuter Club Mykis are coded to be recognised as Commuter Club for future reloads and to manage refunds. They do not incur the normal $6 card fee. You must purchase your Myki through the program.
Once you have a Commuter Club Myki it can be operated the same as any other Myki by topping up with Myki Money for travel in zones not covered by your Pass. Note that, unlike Metcard, the Myki yearly does not cover you for travel in other zones on weekends. If your Myki Money has a negative balance you will not be able to use your Pass until the card is topped up. When you receive your Myki you can create an online account to manage it.
A registered Myki is allocated to a specific individual. Therefore it is not permitted to transfer it to any other individual at any time.
If a Commuter Club Myki is damaged, defective, lost or stolen you can apply for your Myki to be replaced.
For more information about Commuter Club Myki you can download the Myki FAQ pdf (192 Kb).
What if I already have a Commuter Club Myki?
You can renew your Pass by purchasing a new Commuter Club 365-day Pass on your existing card, providing your card is not due to expire within the next year. A card can have 2 Passes. The new Pass is activated the first time you touch on after the old one expires, and will take precedence over any Myki Money you have on the account. The new Pass will not activate until you touch on, even if your old Pass has expired. The zone/s in which it is valid can be changed from one Pass to the next.
Once our payment clears with PTV, Passes are loaded electronically to your account within four (4) business days. You will need to touch on (or check it at a Myki vending machine) to load the pass from your account to your card.
What about a Commuter Club Yearly for VLine and regional travel?
Commuter Club Mykis are only available for metropolitan travel – Zones 1 and 2. PTV has told us that Commuter Club will not be provided for travel on V/Line.
(However, a Commuter Club Myki bought for metropolitan travel can be used for occasional V/Line travel, using Myki Money for the additional zones.)