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Tickets are no longer available at 2011 prices through Commuter Club. Any orders now placed will be processed at 2012 prices.

Some people have reported technical problems with the online form. If you have any problems with your order or payment, please email ticketsptua.org.au

PTUA is offering discounted yearly Myki passes through Transport Ticketing Authority’s (TTA) Commuter Club. The offer is more than 9% discount on the retail price of a 365-day Myki pass which means that 12 months travel costs less than ten 30-day passes, so it is a great deal for regular travellers. If you are not a PTUA member, even after the $30 membership fee it is still a substantial saving.

The pass counts from the first time you touch on. It is refundable pro-rata from TTA under certain circumstances. The pass is registered under your name to protect the balance should the card be reported as stolen or lost and it allows you to access information regarding your card when you call the Myki helpline (13 6954). You can create an online account to manage your Commuter Club Myki. You can elect whether or not to have your name on the card.

Zones	PTUA Commuter Club 365-day Myki pass (from 16th December 2011)	^ Surcharge if paying by credit card	Compare to 2012 retail prices
			Yearly ticket retail	12 x 30 day Myki passes
Zone 1	$1185 + $30 membership* = $1215	$30	$1306.50	$1447.20
Zone 2	$790 + $30 membership* = $820	$20	$871	$964.80
Zone 1+2	$1835 + $30 membership* = $1865	$46	$2021.50	$2239.20

* $30 membership is not payable if you are already a PTUA Bronze (regular), Silver, Gold or Family/household member. Please note that Commuter Club is not offered to concession members because Commuter Club 365-day passes are only available at full fare.

^ Due to bank fees, a surcharge applies to ticket payment by credit card. This can be avoided by using any of the other payment methods offered.

What if I already have a normal Myki card? How does a Commuter Club Myki differ?

You cannot use a normal Myki card. Commuter Club Mykis are coded to be recognised as Commuter Club for future reloads and to manage refunds. They do not incur the normal $10 card fee. You must purchase your Myki through the program.

Once you have a Commuter Club Myki it can be operated the same as a normal Myki by topping up with Myki money for travel in zones not covered by your pass. Note that the Myki yearly does not cover you for travel in other zones on weekends as the Metcard did. If your Myki has a negative balance you will not be able to use your pass until the card is topped up. When you receive your card you can create an online account to manage your Myki.

A registered Myki is allocated to a specific individual. Therefore it is not permitted to transfer a Myki to any other individual at any stage.

If a Commuter Club Myki is damaged, defective, lost or stolen you can apply for your Myki to be replaced.

For more information about Commuter Club Myki you can download the Myki FAQ pdf (156 Kb).

What if I already have a Commuter Club Myki?

You can renew your pass by purchasing a new Commuter Club 365-day pass on your existing card. A card can have 2 passes. The new pass is activated the first time you touch on after the old one expires, and will take precedence over any myki money you have on the account. The zones can change from one pass to the next.

To order you just need to email us with your 15-digit card number and which zone(s) you require. Once our payment clears with TTA passes are loaded electronically to your account within 4 business days. You will need to touch on (or check it at a Myki vending machine) to load the pass from your account to your card.

What’s happening with VLine and regional travel?

For now, Commuter Club Mykis are only offered for metropolitan travel – Zones 1 and 2. If at some stage it becomes available for V/Line travel we expect Commuter Club to similarly include regional areas.

How to order

We can upgrade existing single memberships to Family if you wish to include other members of your household.

Orders are placed with TTA on the 10th of each month for all orders for which we have received cleared payment by the 8th. Please note this rule will be rigidly applied – no order without full payment cleared.

Cards will be delivered to your address within 10 business days of TTA clearing the payment from PTUA. Next time, when you already have a Commuter Club Myki, 365-day passes will be loaded to an existing card within 4 business days.

Non-members: Click here to join the PTUA and order your ticket online. Or join by mail.

Current PTUA members: To obtain your pass provide your details, pay in full, and we will arrange the purchase. Email directly to ticketsptua.org.au and we will send you payment options. Or you can renew your membership now and order your ticket online.

Details required: Your name, full home postal address, a contact phone number or email address, your date of birth, whether you want your name printed on the card, and which zone(s) you require. The date of birth is required by TTA to help identify your account and is a mandatory field.

Current Commuter Club Myki pass holders: To renew your pass email to ticketsptua.org.au with your 15-digit card number and which zones you require. We will email you the cost and your payment options. Please note that TTA do not use any other information to cross reference the details so please double check that you send us the correct number.

Privacy: PTUA Commuter Club collects your personal information for the purpose of applying for Commuter Club 365-day Myki passes. We must comply with TTA’s Privacy Policy in relation to the handling, use and disclosure of personal information. We must not, through our action or omissions, cause TTA to be in breach of its Privacy Policy at any time. A copy of TTA’s Privacy Policy with regard to Commuter Club is available here. For further information see the full privacy statement on the Myki web site.

All enquiries can be directed by email to ticketsptua.org.au