PT Problem of the Day: #Myki improving, but still problematic

April 16th, 2012 (PT Problem of the Day)

109-myki-readers

Many of the remaining problems with Myki relate to its coexistence with Metcard: old slow gates, tram and bus readers not knowing where the vehicle is (because drivers can’t enter trip details).

But some station readers have problems as well. This one had apparently decided to reboot itself at 3:12pm… and still hadn’t recovered almost two hours later at 5pm when this photo was taken.

The Transport Ticketing Authority is looking for passengers to offer their feedback — it should be obvious that they need to make sure Myki equipment works more reliably than it does at present.

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