Category Archives: News

Hold onto your train tickets — Compensation available

Monthly and longer ticketholders will get compensation from Connex for January for the large number of cancelled and delayed trains. While it is only a Daily ticket — more of a token than genuine compensation — and it does not apply to shorter term ticketholders who have also put up with poor train services this month, the PTUA encourages all eligible customers to send in a claim form. It helps send the message that Connex and the government need to work harder to fix the current problems.

V/Line passengers holding periodical tickets of 4 weeks or longer (on any line) can also claim compensation for poor performance in December.
Continue reading Hold onto your train tickets — Compensation available

Clarification — Hold the Hitachis!

In the MX newspaper yesterday (24/11/2006), PTUA Vice-president Alex Makin was paraphrased as saying that the Hitachi trains should be replaced immediately.

This appears to have been a misunderstanding with the reporter. The PTUA has a long-held view that the Hitachi trains should not be scrapped. Rather, they should be upgraded with intercoms and security cameras and kept in service to help relieve overcrowding by providing extra services. At this point in time, expanding the train fleet is more important than replacing old (but serviceable) trains.

Fool’s gold at end of the Eastlink rainbow

PTUA treasurer Kerryn Wilmot has an opinion piece in the Business section of today’s Age, pointing out flaws in a report claiming economic benefits of the Eastlink tollway. You can read it on The Age web site: Fool’s gold at end of EastLink rainbow.

If you’re also concerned about the current freeway fetish and lack of commitment to sustainable alternatives, here are some actions you can take: Continue reading Fool’s gold at end of the Eastlink rainbow

PTUA celebrates 30 years

The Public Transport Users Association last night celebrated their 30 years at their 2006 Annual General Meeting. Apart from the usual AGM business of electing the next year’s committee, members and guests watched a video of some highlights of the PTUA’s activities over the past few decades.

Group celebrates 30 years of public transport advocacy

The Public Transport Users Association (PTUA) celebrated thirty years of sustainable transport advocacy on Thursday night with a meeting for members and former committee members in Flinders Lane in the city. Accompanied by champagne and birthday cake, the association unveiled its new slogan: “Standing up for passengers since 1976”. Continue reading PTUA celebrates 30 years

New ticketing system announced

The government has announced the new public transport ticketing system, to be called Myki. You can find details of this on their web site,

The PTUA believes that given the huge amount of money being spent on this project (almost half-a-billion dollars over ten years), better value for money would have been achieved by spending a small amount on fixing the worst problems of the Metcard system (and perhaps introducing touch cards, which were originally planned for Metcard) and spending the rest on service improvements and staff.

Putting staff back onto public transport — on trams and stations — would fight fare evasion (currently costing around $50 million per year) and help with security and customer service. The “Myki” smartcard will not help with these issues.
Continue reading New ticketing system announced

The End Of Suburbia — free screening in Blackburn

What will Peak Oil mean for Whitehorse?The acclaimed documentary The End Of Suburbia will screen in Blackburn on Sunday 16th July.

The film screening will be followed by a discussion about how we can adapt our communities, transport choices and lifestyles to living with less oil.
Sunday 16th July, 12 noon
Blackburn Lake Visitors Centre
Central Road, Blackburn
Melway 48 B11; nearest station Blackburn (note the adjacent 736 bus does not run on Sundays)

Continue reading The End Of Suburbia — free screening in Blackburn

It’s Time To Move — free book download

The PTUA book “It’s Time To Move” is now available for free download. Originally published in 2002, the book forms the basis of the PTUA’s policies, and explains what needs to be done to make Melbourne and Victoria’s public transport world-class, to reduce car dependency, improve economic efficiency, help the natural environment, and make our state more liveable.

It’s Time To Move (PDF, 1.4Mb)

Train users: Claim your compensation

Train users who used a Monthly or longer ticket in February have until April 30th to claim compensation (a Daily ticket) from Connex for poor performance.

While the PTUA views the current compensation arrangements as inadequate, we do encourage eligible users to claim. A daily ticket may not be much compensation from continual disruptions on the train system, but it helps send the message to Connex and the government that train performance needs to be fixed.

Download the form from the Connex web site. (Includes details on what to do if you have already thrown away your ticket from February, or it was a Yearly which is still in use.)