Public transport service information

The PTUA is Victoria’s public transport advocacy body — we cannot provide travel and public transport service information.

For public transport service information and ticketing problems, please contact:

You can also contact the transport operators directly:

Complaints should be directed to the operators initially. If the response you get from the operator is not to your satisfaction, you can go to the Public Transport Ombudsman:

…or contact your local MP.

Other official information:

See also: Tips for travellers

The public transport advocacy group for Victoria, Australia