With the new Myki ticketing system having been in public use for one month, the Public Transport Users Association (PTUA) has compiled a list of problems with it, and has called for the government to ensure the system is running more smoothly before switching more people from Metcard to Myki.
“We are continuing to advise passengers not to use Myki, but to stick to Metcard instead. By all means get a Myki card while they’re offered for free, but stick it in the drawer for a few months until the system works properly”, said PTUA President Daniel Bowen.
“While Myki on trains has so far been reasonably reliable, a number of people have had problems with it, and there have been enough issues that it would cause chaos in peak hours should large numbers of people use it.
“We have also received numerous complaints about the Myki web site, and in particular online topups.”
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